FAQ: Kelios: the prophecy RPG
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

How can I buy more rewards // Come posso acquistare più ricompense?

If you already pledged for a reward tiers, but you’re still interested in adding some extra items like other copies of the Manual or other option items (add-ons) you can add it to without changing pledge level. ° Click “Manage your pledge” ° Edit Pledge Amount to reflect the cost of your reward + additional items wanted ° Confirm without changing the tier that you originally pledged at. At the end of the campaign you’ll receive a survey mail to confirm your address and pledges.

EARLY BIRD UPGRADE If you already pledged for a Early Bird reward tier, but you’re interested in UPGRADING to a different one and/or adding some extra items you can do it without changing pledge level, but simply editing the Pledge Amount to reflect the cost of your reward + additional items wanted

[ITA] Se hai già selezionato una ricompensa dall’elenco, ma sei interessato ad aggiungere alcuni prodotti extra come altre copie del manuale o altri extra opzionali (add-ons), puoi aggiungerli senza cambiare il livello della ricompensa. ° Clicca su “gestisci le tue ricompense” ° Modifica l’ammontare della ricompensa calcolando il costo di quella selezionata + i prodotti aggiuntivi. ° Conferma le modifiche senza modificare il livello che avevi originariamente selezionato.

  • EARLY BIRD UPGRADE se hai già selezionato una ricompensa dall’elenco, ma vuoi mantenere l’early bird, aggiungi semplicemente l’importo mancante per il pledge di livello successivo.
Last updated: September 08, 2022 00:54

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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